Safety & Quality


Safety & quality of care for children, young people and their families is an abiding priority for all CHA member services.  So too it is a key priority in CHA's Strategic Plan and underpins all of CHA's benchmarking, networking and advocacy activities.  

CHA assists member paediatric services with safety & quality improvement in a number of ways, including through:

  • helping members to identify safety & quality issues flagged by the Benchmarking program, and to connect with peers regarding strategies to mitigate risks or enhance outcomes 
  • undertaking ad hoc benchmarking activities on safety & quality issues of particular concern to members
  • identifying national & international safety concerns related to children's healthcare & sharing alerts and other information about perceived risks & how to mitigate them
  • facilitating detailed discussion and exchange of know how through our Special Interest Groups about safety & quality challenges & successful strategies for improvement
  • providing opportunities for member services to share lessons from adverse events in an environment of mutual trust & respect for the benefit of children & families at all services
  • showcasing innovative approaches to reducing risks of harm and/or to enhancing the quality of care to children & families 
  • advocating to national and jurisdiction government agencies, to regulators and to manufacturers about issues of concern and risks of harm to children from their policies or products

Many of the innovative approaches to safety & quality improvement are shared by members via our secure online Member's Community.  These issues are also considered in face to face meetings, web conferences, webinars and benchmarking discussions.


Companion Guide to Safety & Quality Improvement in Paediatric Care

Our members have been working together over the past year or so to develop this Workbook. Lots of people with expertise in paediatric care, in service management and in safety & quality of care for children have had input to the design of this tool.  The tool's aims are to:

  • support clinical teams - regardless of whether they work in emergency care, outpatients, wards, or PICUs, 
  • identify opportunities to further improve the care being provided to children, young people and their families, and
  • work together to make those improvements a reality.

​​​​​It recognizes that each clinical team caring for children has a unique context. The facilities available, the space you work in, the systems in place, the people in the team and the group of children & families being cared for are unique to each service. But what they all have in common is that we are all human beings, and as human beings our relationships with one another are important and shape what we can achieve together. 

This workbook does not give you the answers about how to deliver safe care to children. It is not another training course. Rather, it aims to help you and your colleagues to ask yourselves some key questions about how you work together, and to better understand what you are doing well, and what you might be able to do better for the benefit of children and families in your care. Find a copy in the resources section at the bottom of the page


International partnerships

CHA also works to keep members informed of key international initiatives in safety & quality of care for children, maintains active relationships with leaders in paediatric safety & quality overseas, including:

For more information, or to become involved in a relevant Special Interest Group on Paediatric Safety & Quality Contact CHA