Established in 2010, the Medical Mediation Foundation (MMF) is a not-for-profit organisation which has helped more than seven thousand healthcare professionals to identify early signs of conflict and manage them promptly and pro-actively. MMF provides training to treat the symptoms of conflict in healthcare with coaching and mediation, virtually and face-to-face.
About Medical Mediation Foundation
Mediation
Training
All our training is supported by research, and provides healthcare professionals with the confidence and skills to engage with families and patients managing conflict early as it arises.
About the course
Whether you are a healthcare practitioner who would like to learn the fundamentals, or are planning to embed the principles of conflict management into the culture of an organisation, the training programmes are designed to meet the needs of both.
Our highly sought after training is delivered in 2 levels, each presented in a full-day course by international experts in their fields. Each training course is delivered over 1 day and is capped at 25 attendees to ensure engagement and maximise the learning opportunity. As spaces are limited, be sure to express your interest by 21 October 2022!
** please note that due to high demands we will only be running the Level 1 course in 2023 and Level 2 in 2024
Level 1
In this introductory course, learn the essentials of early recognition and understanding conflict between families and health professionals.
Level 2
In this follow-on course, learn how to manage conflict as a team using the MMF Conflict Management Framework embedding the MMF conflict management culture throughout your organisation. MMF will also provide ongoing online support for graduates of the Level 2 course.
Meet the Course Faculty
The accredited mediators have many years experience of working with health professionals, parents, and children. They come from diverse backgrounds in medicine, medical journalism, healthcare law, and healthcare consultancy.
Dr Sarah Barclay
Based at Evelina Hospital, UK
Dr Esse Menson
Based at Evelina Hospital, UK
Susan Macnaughton
Legal Mediation Services, AUS
Testimonials
Excellent course - should be mandatory for everyone
Consultant
MMF’s input has been invaluable in bringing the team together to think cohesively about how we work together and take things forward in a unified way.
Band 8 Allied Health Professional
We felt it was the first time that ourselves as parents and the medical team sat down and they listened to us and understood us for the first time.
Mother
Brilliant, informative course which is very relevant to my role. Well delivered by knowledgeable trainers. Thank you!
Paediatric Nurse Practitioner
Express your interest here by 21 October 2022
Expressions of interest have now closed
